At DeepCore, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
We collect several types of information from and about users of our platform, including:
- Personal Information: This includes information that can identify you, such as your name, email address, and other contact details that you provide when registering or using our services.
- Usage Data: We collect information about how you interact with our platform, including the features you use, the time spent on the platform, and other usage patterns.
- Device Information: We may collect information about the device you use to access our platform, including the hardware model, operating system, unique device identifiers, and mobile network information.
- Content Data: We collect the content you create, upload, or share on our platform, including conversations with AI agents, queries, and responses.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our platform and services
- Process and complete transactions
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Develop new products and services
- Monitor and analyze trends, usage, and activities in connection with our platform
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize your experience on our platform
3. Sharing of Your Information
We may share your information in the following situations:
- With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- With Your Consent: We may disclose your information for any other purpose with your consent.
- Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
4. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
5. Your Data Protection Rights
Depending on your location, you may have the following rights:
- The right to access, update, or delete your information
- The right to rectification if your information is inaccurate or incomplete
- The right to object to our processing of your personal data
- The right of restriction, meaning you can request we limit the way we use your data
- The right to data portability
- The right to withdraw consent
6. Children's Privacy
Our platform is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].